Shipping policy

Order processing time

Orders are typically processed within 1-3 business days after payment is confirmed. Processing times may be longer during high-demand periods (holidays, sales) — we'll notify you by email if there's a significant delay.

Because many of our products are sourced from international brands and manufacturing partners in Asia (including Korea, China, and Japan), some items may take longer to process than others. If your order contains items with different processing times, we will ship them together once all items are ready, unless otherwise noted at checkout.

Where we ship

We ship worldwide, including to the United States, Canada, Latin America, Europe, and Asia.

Shipping rates

We offer the following shipping rates:

Free shipping on all orders of $50 USD or more.
Flat-rate shipping of $6 USD on all orders under $50 USD — the same flat rate applies everywhere we ship, including the United States, Canada, Latin America, Europe, and Asia.

If a different rate is ever shown at checkout for your specific location, that rate applies instead of the flat rate above.

Delivery times

Estimated delivery times depend on your location and the origin of the items ordered:

Domestic orders (United States): 7-14 business days
International orders (Canada, Latin America, Europe, Asia): 8-19 business days, depending on destination and customs processing.

These are estimates, not guarantees. Delivery times may be affected by customs inspections, local holidays, weather, or other factors outside our control.

International orders, customs, and duties

We ship internationally to the United States, Canada, Latin America, Europe, and Asia. International customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery — these are not included in the item price or shipping cost and are the customer's responsibility.

Please note that some of our products are sourced from brands and manufacturers based in Asia, and orders are fulfilled through our logistics partners' network of warehouses worldwide. This does not affect your right to receive your order at the destination listed above, but it may affect available sizing, packaging, or labeling on certain items, and, in rare cases, the shipping method available for a specific product and destination combination.

Order tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's progress. If you haven't received tracking information within 5 business days of placing your order, please contact us at support@youtumundial.com.

Lost, delayed, or damaged packages

If your package is lost, significantly delayed, or arrives damaged, please contact us in writing at support@youtumundial.com so we can look into it. Resolutions for lost or damaged packages (including any applicable refund) are handled according to our Return & Refund Policy, which allows for a partial refund of up to 50% of the item's value in confirmed cases, at our discretion.

Incorrect shipping addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us as soon as possible at support@youtumundial.com — we cannot guarantee a change once an order has entered processing.